Browse all tags
ceo2909saas2458ai1737fintech1459founder1251b2b1081b2b saas905san francisco823co-founder816san-francisco799y combinator771startup736machine learning666enterprise software635stanford603series a591venture capital577biotech543cybersecurity537healthtech479ai agents477new york startup469enterprise-software448generative ai438digital health434agentic ai402silicon-valley389d2c386ecommerce381silicon valley381machine-learning373startup founder360california351entrepreneur350new york347edtech344venture-capital340climate tech328newsletter321mit302proptech302robotics294y-combinator282san francisco startup278enterprise ai276series b273developer tools266computer vision255oncology252open-source248series-a244harvard242supply chain241sustainability240iot232enterprise229compliance226biotechnology224workflow automation223telehealth217founder ceo216developer-tools213healthcare213insurtech213blockchain212devops209medical devices206series-b206logistics200forbes 30 under 30194llm193uc berkeley189author188generative-ai188clean energy187deep tech187web3186a16z184cloud183no-code183drug discovery182crm178b2c177life sciences176artificial intelligence175manufacturing174payments170general partner169healthcare ai169serial entrepreneur167seed funding164open source163automation161podcast160digital transformation159hardware159unicorn158marketplace154predictive analytics152infrastructure151
Tagged: plain
2 resultsSort
Story
Story
Saas · Ai · Enterprise
Plain and Gladly Are Both Trying to Kill the Support Ticket
Two startups, two very different customers, one shared enemy. Plain wants developers to forget the inbox; Gladly wants retailers to forget the case number. Here is what the end of the ticket actually looks like.
plain · gladlyRead →
Saas · Enterprise · Ai
The Support Ticket Is Dying and Slack Is Holding the Knife
A new class of B2B support tools - Plain, Front, TeamSupport - is betting customers never wanted a help desk. They wanted an answer in the channel they were already in, and the old guard from BMC to USU is scrambling to catch up.
customer support software · b2b saasRead →