Meet your AI call center from the future.
Flowtel is a San Francisco startup (Y Combinator W25) building an AI operating system for hotels. Its voice and chat agents answer guest calls and messages and complete routine tasks - room bookings, dining and spa reservations, amenity requests and concierge questions - handing off to human staff only when needed. The pitch is a high-touch guest experience for properties that cannot staff a 24/7 front desk. The company was founded in 2024 by Eylon Miz and is led by a small team based in San Francisco.