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Story
Your Community Migration Ends Where the Admin Work Begins
Saas · Enterprise · Social

Your Community Migration Ends Where the Admin Work Begins

Moving members is the visible job. The lasting work is designing permissions, identity, moderation and releases that a real team can safely operate after launch.

community-migration · community-managementRead →
Story
Everyone Is Quietly Building A Members-Only Internet
Saas · Social · Education

Everyone Is Quietly Building A Members-Only Internet

The creators and brands who spent a decade renting attention on other people's feeds are now buying software to build private homes instead. Skool, Patreon, Podia and a stack of quieter forum companies are all fighting to be the front door.

online-community · community-platformRead →
Story
Nobody Wants to Build on Rented Land Anymore
Saas · Social · Media

Nobody Wants to Build on Rented Land Anymore

Creators, associations and alumni offices are all fleeing the social feed to own their audiences. A cluster of platforms - from Circle to Discourse - is racing to sell them the escape hatch.

community-platform · creator-economyRead →
Story
Everyone Is Suddenly In The Business Of Belonging
Saas · Enterprise · Social

Everyone Is Suddenly In The Business Of Belonging

From a Fortune 500 CRM to a solo podcaster's chat room, four very different companies are chasing the same prize - the crowd that keeps coming back. Here is how the fight for online community actually breaks down.

community-management · online-communitiesRead →
Story
The Six-Way Fight to Run Your Online Community
Saas · Enterprise · Social

The Six-Way Fight to Run Your Online Community

IgniteTech, Bevy, Threado, Salesforce, Raklet and Patreon all sell the same promise - a home for your people. Here is how six very different companies are carving up the business of belonging.

community-platform · community-managementRead →
Story
Community Platforms Put to the Member Test
Saas · Enterprise · Social

Community Platforms Put to the Member Test

Salesforce, Personify and Patreon promise different versions of belonging. A close look at the member journey - with Threado as a cautionary coda - shows where each experience connects, converts and creates friction.

community-platforms · customer-experienceRead →