Vital Interaction

Vital Interaction is an Austin, Texas healthcare technology company that blends patient data, business intelligence, and workflow automation to help medical practices communicate with patients across text, voice, and email. Founded in 2009, its platform automates appointment reminders, recalls, reactivations, referrals, and surveys so practices can cut no-shows, close care gaps, and re-engage patients. The company says it serves more than 13,000 providers and delivers over 40 million personalized messages a year to more than 5 million patients, and in early 2024 it raised a $15 million Series A led by Next Coast Ventures.