omotenashi
(2)
Masa Shimizu
Masahiro 'Masa' Shimizu is the Founder & CEO of ZEALS Co., Ltd. and Omakase.ai, the Japanese pioneer of Chat Commerce. He started ZEALS as a Meiji University freshman in 2014 with robots and a mission to 'elevate Japan,' pivoted to chatbots within one month of Facebook opening its Messenger API in 2016, built Japan's #1 social chat commerce platform with 300+ employees and $69M+ raised, and is now taking that same hospitality-first philosophy — what he calls 'Omotenashi' — into voice-powered AI agents for global e-commerce through Omakase.ai.
ZEALS
ZEALS is a Tokyo-born, San Francisco-expanded conversational commerce company building AI-powered chat experiences on LINE, Instagram, and Messenger. Its 'Chat Commerce' platform pairs human conversation designers with generative AI to turn ad clicks and DMs into measurable revenue for global enterprises like Toyota, Shiseido, and Dyson.