
He earned a PhD studying how feelings drive what people buy, then spent twenty years turning that thesis into marketing for YouTube, Walmart, and now a global bank.
Fang Cheng is a serial founder who builds AI that actually answers the question. She co-founded Touchco (acquired by Amazon, became the Kindle), founded Linc (acquired by Capacity in 2024), served as SVP & GM of Retail CX Automation at Capacity, and is now building a stealth venture focused on agentic commerce for restricted wallets.