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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Company
eGain
Ai · Saas · Enterprise

eGain

For nearly three decades eGain has quietly sold enterprises the least glamorous thing in software: an answer they can trust. In the age of hallucinating chatbots, that turns out to be the whole game.

ai-knowledge-management · customer-serviceRead →
Company
eGain Corporation
Ai · Saas · Enterprise

eGain Corporation

eGain Corporation (NASDAQ: EGAN) is a Sunnyvale, California software company that helps enterprises automate customer and employee experiences with AI-powered knowledge management. Founded in 1997 and public since 1999, eGain's platform - anchored by its AI Knowledge Hub, Conversation Hub, and Analytics Hub - turns fragmented enterprise content into a single, trusted source of answers for contact-center agents, self-service portals, and AI systems across regulated industries like finance, insurance, government, and utilities.

egain · ai-knowledge-managementRead →