Responsory began with direct mail, survived the internet, and kept the useful part: an almost stubborn insistence that creative work should answer to a number.
A six-month U.S. sales push ended with two expensive hires and no breakthrough. The Ukrainian software company found a better wedge: let small businesses start free, speak to customers in the channels their markets actually use, and keep the whole journey in one system.
Ben Suarez built a direct-marketing machine in North Canton, Ohio that sold more than five million space heaters - and treated every ad like a controlled experiment.