SPS Commerce Fired 225 People, Bet on the Cloud, and Built Retail's $650 Billion Back Room

In 2001, a nearly insolvent software company chose a brutal third option: shrink to 75 people and build the cloud network nobody in retail wanted to maintain. Twenty-five years later, that network moves more than 750 million transactions a year - and its next test is whether all that memory can make AI useful.