member-retention
(3)
Nallas makes the connections count
A missed event. An unfinished course. A renewal that never comes. Nallas is building a business around the signals that enterprise systems keep apart.
ConnectureDRX knows why the cheapest Medicare premium can be expensive
A medicine cabinet can tell you more about a Medicare plan than its price tag. ConnectureDRX turns those small, personal details into comparisons, enrollments, and a reason to call again next year.
careCycle
careCycle (YC W25) builds voice AI teams for Medicare agencies and Field Marketing Organizations. Its AI agents handle the non-licensed parts of the member journey - pre-screening, appointment booking, 24/7 questions, and post-enrollment follow-up - then warm-transfer to licensed human agents. The pitch is that a Medicare agency loses roughly half its members each year to poor post-sale engagement, and careCycle keeps those members answered, called back, and retained without the agency hiring a call center.