Duet is a San Jose-based software company that builds an all-in-one dispatching, scheduling, and billing platform for non-emergency medical transportation (NEMT) providers. Founded by Jing Zhu, the company started as a neighborhood carpooling app and pivoted into medical transportation, where it now helps ambulatory, wheelchair, and stretcher fleets of every size handle booking, real-time tracking, driver management, billing, and broker integration. Duet pairs its software with hands-on support - training, marketing, market research, and back-office staffing - aimed at helping small and growing NEMT operators get off the ground and scale.
Jing Zhu is the Founder and CEO of Duet (Dashboard Story, Inc.), a B2B SaaS platform built for non-emergency medical transportation (NEMT) providers across the United States. A Cornell PhD-turned-Berkeley MBA, she spent a decade in corporate healthcare before founding Duet — first as a neighborhood carpooling app, then pivoting to a full-stack dispatching and billing platform that helps wheelchair, stretcher, and ambulatory transport operators run leaner and get paid faster. Based in San Francisco, Zhu leads a 12-person team and has raised $120K in seed funding.