The Mahindra Group's software arm turned a British Telecom side project and a rescued fraud case into a 148,000-person, 90-country IT services house - now betting the next chapter on agentic AI.
Bristlecone is the industry's largest pure-play supply chain services provider and a Mahindra Group company. Founded in 1998 in San Jose, California, it helps Global 2000 organizations plan, source, and fulfill through AI-first supply chain transformation - blending consulting, system integration, and its own cloud platform, Bristlecone NEO. Roughly 2,500-2,700 consultants across a dozen global hubs have delivered over 1,000 engagements for more than 300 customers in life sciences, retail, consumer goods, manufacturing, and high-tech.
Lakshmanan Chidambaram, known across the industry as CTL, is the CEO and Managing Director of Bristlecone, the Mahindra Group's pure-play supply chain services company, a post he took up on July 1, 2025. With more than three decades in global technology services, he previously ran Tech Mahindra's Americas enterprise business, helped steer the post-Satyam turnaround that became a Harvard case study, and built a North American startup from scratch. He also serves as Americas Head for the Mahindra Group and sits on its Executive Board, with seats on the US-India Business Council and the CNBC CEO Council.