knowledge-base
(44)
Stack Overflow
It started as two programmers fixing a broken internet for coders. Eighteen years and 83 million answers later, Stack Overflow is betting its human-checked knowledge is the one thing the AI boom can't fake.
tawk.to
The world's most-used live chat software gives itself away for free. Hundreds of thousands of businesses - and billions of customer conversations a month - run on top of it.
ProProfs
The bootstrapped software company that turned a free online quiz into a 15-million-user suite for training employees and keeping customers happy.
Product Fruits
Static onboarding is a manual script, adaptive onboarding is a conversation. Don't force users through a rigid path they'll just skip.
Slab
A wiki built by the person behind Quill, run on $2.2M raised eight years ago, quietly serving Asana, Ramp, and A24 while louder rivals burn nine figures.
Stonly
How two Dashlane veterans turned the frustration of writing a help article nobody reads into a knowledge platform that answers back.
UserGuiding
The no-code onboarding tool that grew from an Istanbul startup studio into a product-adoption platform used by teams at Verizon and Costco - by betting that the people who understand users shouldn't need an engineer to guide them.
ScreenSteps
Stop slowing employees down with outdated docs and scattered knowledge. Give them trusted, step-by-step guidance exactly when and where they need it.
Zapnito
A personalized community & knowledge hub for every customer.
SupportBee
Turn customer emails into organized support tickets. Assign, comment, and resolve as a team!
Slite
The AI knowledge base that stays accurate - synced with your tools, verified by your team, trusted by every agent that depends on it.
ProductLift
The complete platform for gathering feedback, prioritizing features, and sharing your roadmap, powered by AI.
Tettra
The Boston startup turned the most annoying part of Slack - answering the same question twice - into a business, then sold it to a company that wanted the whole workplace.
USU
For nearly five decades, a quiet software company near Stuttgart has been helping big organizations tame the IT sprawl no one else wants to touch - and it just landed a Thoma Bravo backer to do more of it.
Zendesk
The company that turned the help desk into a category is now betting its future on AI agents that don't just deflect tickets - they close them.
LiveHelpNow
Your support platform should make your team feel unstoppable.
Kovai.co
A Microsoft consultant noticed a gap in a server product, wrote a tool to fill it, and never took a dollar of venture money. Fifteen years later Kovai.co runs four software products and 290 people from London and Coimbatore.
KnowledgeOwl
Built for teams who are done fighting Confluence, SharePoint, and scattered docs, KnowledgeOwl turned a shelved side project into a bootstrapped, B Corp knowledge base company that treats customer service as its North Star.
KMS Lighthouse
Give your team an AI-powered knowledge management system, so your customers get AI-speed service.
Kayako
Founded by a 17-year-old college dropout in small-town India, bootstrapped past $10 million in revenue, name-checked in Zendesk's IPO filing - and now betting its second act on an AI agent named Kay.
Helpjuice
The knowledge base software that actually gets used - turning scattered docs into fast answers, support tickets into articles, and new hires into experts.
HelpDocs
Create, manage, and connect trusted answers across your customers, team, and AI.
HelpCrunch
A bootstrapped team from Ukraine built a customer-support suite that does what Intercom does, minus the bill that grows every time a customer says hello.
Groove
For a decade Groove sold the un-flashy help desk small teams actually wanted - a shared inbox, a knowledge base, and a founder who published the company's revenue for the world to read.
GitBook
The documentation platform that started as an open-source tool for developers now wants to keep the world's product docs honest - for humans and the AI agents reading over their shoulder.
Gist
A better customer experience across support, marketing, and sales.
Forumbee
Build a thriving online community and knowledge base to engage users, deflect tickets, and accelerate product adoption.
Docsie
Turn videos and files into docs, training, and AI-ready answers.
Crisp
The AI Customer Support Platform for Every Business.
ClickHelp
The quiet infrastructure behind good software documentation is becoming something more: a searchable, reusable knowledge system for people, products and AI agents.