John Paul | YesPress

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David Amsellem and the business of being remembered

David Amsellem took the concierge out of the hotel lobby and put it to work for brands. From John Paul to HBX Group, his career turns on a deceptively ordinary question: who remembers what the customer needs?

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Legend

Executive · Operator

Paul McKnight

Paul McKnight runs the North American arm of John Paul, the Paris-born concierge group that quietly answers the phone when private-jet calendars implode and Michelin reservations vanish. A career CFO turned chief executive, he is the operations spine behind a 600-concierge global network serving luxury brands and their highest-spending customers.

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