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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition
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The Chat Box in the Corner Is Now a $2 Billion Fight
Saas · Ai · Enterprise

The Chat Box in the Corner Is Now a $2 Billion Fight

Front, Text, respond.io, JivoChat and a handful of rivals turned the little live-chat widget into a real software business. Now AI agents are racing to answer before a human ever reads the message.

live chat · customer messagingRead →