Caitlyn Pang is Director, Office of the CEO at InstaLILY AI, the New York startup building vertical AI teammates for the physical goods economy. A behind-the-scenes operator who works as a fractional Chief of Staff and COO, she is the person founders lean on to keep teams aligned and turn chaos into a plan. She sharpened that instinct through crisis years at the global nonprofit Mercy Corps, where she stepped up to support the CEO and cover the global board, and it traces back to her days reporting for The Harvard Crimson.
InstaLILY AI is a New York-based enterprise AI company building vertical-specific AI Teammates - branded InstaWorkers - that execute real sales, service, and operations work inside a company's existing ERP, CRM, and service tools. Aimed at distribution-heavy and regulated industries where automation has historically failed, InstaLILY raised a $25M Series A led by Insight Partners in August 2025.