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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition
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Tagged: infobip

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The AI Agents Racing to Answer Your Support Calls
Ai · Enterprise · Saas

The AI Agents Racing to Answer Your Support Calls

Infobip, PolyAI, Cresta, Botpress and a pack of rivals are pouring hundreds of millions into software that picks up the phone before a person can. Here is who is winning, who got bought, and what it means the next time you dial support.

conversational ai · customer serviceRead →