incentive-management
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SparkPlug
SparkPlug is a San Francisco-based incentive management platform that turns frontline retail and restaurant employees into a brand's most effective sales force. By integrating directly with point-of-sale systems, it automates sales contests, goals, and commissions - often funded by the brands and vendors whose products those employees sell - and pays rewards out automatically. The company works with thousands of retail locations and hundreds of brand partners, betting that the people closest to the customer are the most underused influence in physical commerce.
Andrew Duffy
Andrew Duffy is the co-founder and CEO of SparkPlug, a San Francisco software company that pays frontline retail and restaurant workers cash bonuses for the sales they actually drive. A behavioral-science nerd from Harvard who put in time at Bridgewater Associates and built a luxury whole-leaf tea brand before this, Duffy turned a teenage hot streak selling margaritas into a venture-backed platform that has routed millions of dollars in supplemental income to hourly employees and raised $11.5 million to keep going.