Implicit (formerly Agolo, legally Ninoh, Inc.) is a New York-based AI company that turns a company's scattered manuals, SOPs, tickets and PDFs into a private 'knowledge engine.' Its KnowledgeOS platform builds enterprise knowledge graphs and AI Navigators that give support agents and customers expert-level, source-cited answers about complex products. The company pivoted from its original news-summarization roots into entity intelligence and product-expertise support, claiming roughly 3x the accuracy of generic LLMs with answers tied to a source to eliminate hallucinations.
John Kanarowski is the CEO of Implicit, the New York AI company formerly known as Agolo. A self-described sales-and-go-to-market leader with about 25 years in technology, he took the helm of a decade-old company and steered it through a hard pivot - from text summarization to entity intelligence to its current focus: a no-code 'knowledge engine' that turns scattered documents, tickets, and tribal knowledge into cited AI experts for customer-facing and technical teams. He spent his first 100 days listening - to every employee, to customers, to recorded calls - before forming the hypotheses that reset the company's direction.