Parts Town turned the unglamorous emergency of a broken fryer, refrigerator or rooftop unit into a high-tech distribution machine. Now it is connecting the part, the repair and the data around both.
It started as one refrigeration shop in Portland with a name stitched from its two founders. Seventy years later it moves heat pumps, compressors and thermostats through 450-plus branches - and the contractors who buy from it once owned the whole thing.