hospitality-executive
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Josh Jones Learned Caesars From the Curb Up
He parked cars, worked the poker room, wandered through finance and wine, then returned to help integrate a casino empire. Now Josh Jones markets Caesars with an operator’s eye for the moment when a promise becomes a guest’s actual night out.
The Vacation Business Is Built on Moments. Jeff Myers Runs the Machine Behind Them.
After 35 years inside one company, Jeff Myers still treats hospitality as a people business - only now the scoreboard includes 4,400 associates, 590,000 tours and more than $2.1 billion in annual sales.
Gerard Powell Sold the Dream. Then He Rebuilt the Question.
After years of measuring success in exits and possessions, the Rythmia founder built a second act around a harder product to package: personal truth.
Jules Cowan-Dewar Is Making Golf Feel Less Like a Test
Cabot's chief marketer learned to sell faraway places sight unseen. Her more consequential project is closer to home: removing the small signals that tell newcomers golf was built for somebody else.
Heather Balsley
From a teenage farmers-market job to the executive committee at IHG, Heather Balsley built a career by learning how small customer moments connect to a global commercial system.