
Eight cloud contact center vendors promise control. The real divide appears in audit evidence, data architecture, accessibility and the fine print around recordings, payments and resilience.
This Microsoft customer story details how healthcare technology startup Subsalt built a HIPAA-compliant synthetic data sandbox on Microsoft Azure and Microsoft Fabric to help medical researchers and students at UT Southwestern Medical Center access real-quality clinical data in days instead of months, accelerating research outcomes while safeguarding patient privacy.