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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

happyfox

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Story
Freshworks vs HappyFox, two Chennai bets on one idea
Saas · Enterprise · Ai

Freshworks vs HappyFox, two Chennai bets on one idea

Both started in Chennai selling the same thing - a simpler way to answer customer email. One raised more than a billion dollars on Nasdaq. The other never took a cent of venture money.

freshworks · happyfoxRead →
Story
HappyFox Bought Thena, and Now Your Support Lives in Slack
Saas · Ai · Enterprise

HappyFox Bought Thena, and Now Your Support Lives in Slack

The bootstrapped, $20M-ARR help desk run by Shalin Jain has folded in Thena, the Slack-native B2B support startup backed by Lightspeed and First Round. Thena's standalone app is sunsetting - its bet on support-in-the-channel is not.

happyfox · thenaRead →