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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Gaurav Singh Spent a Decade Teaching Machines to Answer the Phone
Founder · Engineer · Operator

Gaurav Singh Spent a Decade Teaching Machines to Answer the Phone

A government-school programmer from Rewa built a chatbot company before chatbots were fashionable, survived three technology waves, and found his next act inside Nurix AI.

gaurav-singh · verloop-ioRead →
Story
Verloop Spent a Decade on the Chat Window. Nurix Just Bought It
Ai · Saas · Enterprise

Verloop Spent a Decade on the Chat Window. Nurix Just Bought It

The Bengaluru company built its business on automating customer support one message at a time, handling more than 20 million conversations a month. In July 2026, Mukesh Bansal's Nurix AI bought it - just as the category it helped pioneer turned into a multi-billion-dollar race.

verloop · conversational-aiRead →
Story
Verloop.io Turned 100 Chat Agents Into a Bot, Then Sold the Bot
Ai · Saas · Enterprise

Verloop.io Turned 100 Chat Agents Into a Bot, Then Sold the Bot

The Bengaluru company spent ten years automating the parts of customer support nobody wanted to do by hand. In July 2026, Mukesh Bansal's Nurix AI bought the whole thing.

verloop.io · conversational-aiRead →