front-desk-automation
(2)
Flowtel
Flowtel is a San Francisco startup (Y Combinator W25) building an AI operating system for hotels. Its voice and chat agents answer guest calls and messages and complete routine tasks - room bookings, dining and spa reservations, amenity requests and concierge questions - handing off to human staff only when needed. The pitch is a high-touch guest experience for properties that cannot staff a 24/7 front desk. The company was founded in 2024 by Eylon Miz and is led by a small team based in San Francisco.
Shahrukh Chaudhary
Shahrukh Chaudhary is the founder of Onora AI, a Milton, Ontario startup building an AI-powered virtual front desk for dental clinics and DSOs across North America. His agents answer after-hours calls, book and reschedule appointments against live availability, run insurance checks, and chase down no-shows - taking clinics from 10 to 15 missed calls a night to zero. Before dentistry, he spent 15-plus years scaling tech businesses, including running Careem's Karachi operations and building products at Azul Code and Hoid.pk.