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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition
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Forumbee Turns Repeat Support Tickets Into a Public Answer
Saas · Enterprise · Developer Tools

Forumbee Turns Repeat Support Tickets Into a Public Answer

The San Francisco community software company has spent more than a decade on a quiet bet: the best help desk is a crowd of customers answering each other in the open.

forumbee · online communityRead →