Melissa Wong

Melissa Wong is the CEO and co-founder of Zipline, the operations platform that fixes the broken communication chain between retail headquarters and store floors. Before building the product, she lived the problem — spending over a decade at Gap and Old Navy trying to get stores to actually execute corporate strategy. She started Zipline in 2014, raised $39.6 million, grew the customer base to 150+ brands including Sephora, American Eagle, and 7-Eleven, and co-authored 'Stores Don't Suck: The 5 Principles of Amazing Retail Execution.' In 2026 she was named to Inc.'s Female Founders 500 and won RetailTech Company CEO of the Year.