field-service-automation
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The Call That Became the Company
A missed HVAC appointment gave Netic its premise. A tornado and 600 calls in 90 minutes gave it a sterner test: can software book the right work when the phones will not stop?
Nrby, Inc.
Nrby is a New Hampshire-based AI software company that turns raw network telemetry and location data into proactive action for broadband and telecom operators. Its platform - built around SmartPins, VisionAI, and the Link AI framework - shifts network operations from reactive repair to predictive prevention, guiding field technicians to the exact location of a fault and validating that work is done right the first time. Founded in 2015 by telecom veteran Kurt Dobbins, Nrby serves Tier One wireless, fiber, and broadband providers across North and South America.
Zinier
Zinier is a San Mateo-based enterprise software company that builds an AI-driven, no-code field service management (FSM) platform. It helps large organizations in telecom, utilities, energy and manufacturing schedule, dispatch and equip the technicians who install and maintain physical assets in the field. Its Studio Z no-code builders, Z Productivity Suite and generative-AI assistant Z Sidekick let companies tailor workflows and deploy specialized AI agents that automate routine coordination so human technicians can focus on the work only they can do.