email-support
(2)Company
Company
Saas · Enterprise · Developer Tools
Jitbit
Secure, email-first ticketing system that turns support requests from email, web portal, live chat and APIs into trackable tickets. Self-hosted or SaaS.
help-desk-software · ticketing-systemRead →
Saas · Ai · Enterprise
Help Scout
Help Scout is a customer support platform built around a shared inbox, a self-service knowledge base (Docs), and an embeddable messaging widget (Beacon), now paired with AI features that draft replies and answer common questions. Founded in 2011 in Boston as a pivot from a web-design firm whose own support inbox was overflowing, the company sells a lighter, less ticket-heavy alternative to enterprise help desks like Zendesk. It operates as a fully remote, certified B Corporation serving more than 10,000 businesses across over 140 countries, including Buffer, Basecamp, Trello and Reddit.
help-scout · customer-support-softwareRead →