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Lark
Lark is ByteDance's productivity superapp that stitches chat, video meetings, docs, spreadsheets, calendar, and project workflows into one platform, designed for multilingual teams that want to shrink their tool stack without losing power.
Help Scout
Help Scout is a customer support platform built around a shared inbox, a self-service knowledge base (Docs), and an embeddable messaging widget (Beacon), now paired with AI features that draft replies and answer common questions. Founded in 2011 in Boston as a pivot from a web-design firm whose own support inbox was overflowing, the company sells a lighter, less ticket-heavy alternative to enterprise help desks like Zendesk. It operates as a fully remote, certified B Corporation serving more than 10,000 businesses across over 140 countries, including Buffer, Basecamp, Trello and Reddit.