design-leadership
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Keith Frankel
Keith Frankel is CEO of Totango, the customer success platform, where he is fusing AI churn prediction with customer-led growth. A designer-turned-founder, he ran creative and design at HubSpot through its 2014 IPO, built adaptive-learning product at Firecracker (acquired by Wolters Kluwer), then founded Parative, an AI customer-intelligence startup backed by Bain Capital Ventures that forecast churn with greater than 99% accuracy. Totango acquired Parative in 2024 and folded its tech into the Unison growth-intelligence engine. Before any of it, he produced reality television at MTV.
Haya Odeh
Haya Odeh is the co-founder and VP of Design at Replit, the cloud-based AI-powered software development platform with over 50 million users. Born in Abu Dhabi and raised in Jordan, she studied graphic design and fine arts before building the visual identity and product design of one of the world's fastest-growing developer communities. She pioneered Replit's design shift from developer-only tooling to accessible, no-code software creation - a single word change from 'deploy' to 'publish' dramatically increased app creation rates. Alongside her husband and co-founder Amjad Masad, she navigated four Y Combinator rejections before being accepted in 2018 and raising over $872 million in total funding.