debt-collections
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Diego Avellaneda Is Teaching AI to Know When to Call - and When to Listen
The Callbook AI founder traveled from handmade IoT systems and peer-reviewed TinyML research to one of business's least forgiving conversations: asking people to repay debt. His operating idea is disarmingly simple - every interaction should create value.
Callbook AI
Callbook AI is a Y Combinator (S26) startup building AI voice agents that make and take business phone calls in English, Spanish, and Portuguese. Founded by Colombians Diego Avellaneda and Daniel Martinez, it began as a plug-and-play AI phone system for Zoho CRM and has sharpened its focus on automated debt collections and portfolio management across Latin America, handling calls, WhatsApp, SMS, and email from a single platform.
Prodigal
Prodigal is a Mountain View-based AI company building the only intelligence platform purpose-built for consumer finance. Trained on more than a billion real U.S. lending and collections interactions, its AI agents and applications - proAgent, proCollect, proPay, proScore, proNotes, proAssist and the PIE intelligence engine - help banks, lenders, auto-finance firms, collections agencies and healthcare revenue teams collect more payments, cut costs and stay compliant. More than 100 companies run on Prodigal, which has processed over a billion consumer interactions to date.