customer-experience-ai
(3)
Dan Roth
Dan Roth is the co-founder and CEO of Scaled Cognition, a Mountain View AI company building reliable, hallucination-free models for enterprises. Its flagship Agentic Pretrained Transformer (APT) tops agentic benchmarks and powers customer-service agents that follow policy and take action where accuracy matters, such as banking, insurance, and telecom. In June 2026 the company raised a $100 million Series A led by Khosla Ventures at a roughly $750 million valuation. Roth is a repeat founder: he co-founded Semantic Machines, an early conversational-AI company acquired by Microsoft in 2018, where he then served as corporate vice president of conversational AI, and earlier built Voice Signal Technologies, acquired by Nuance.
Scaled Cognition
Scaled Cognition is a Mountain View AI company building what it calls the first Agentic Pretrained Transformer (APT), a model designed and trained specifically for taking reliable, policy-adherent actions rather than just predicting language. Founded by the team behind Semantic Machines (acquired by Microsoft in 2018), it targets enterprise customer-experience workflows where mistakes and hallucinations are unacceptable - financial services, healthcare, telecom, and insurance. In June 2026 the company raised a $100M Series A led by Khosla Ventures to expand its research team and accelerate enterprise deployments.
Todd Schiller
Todd Schiller is the co-founder and CEO of PixieBrix, a low-code platform that lets teams customize, extend, and automate the web apps they already use through browser mods. A programming-languages PhD who studied software verification under Michael Ernst at the University of Washington, he spent years building knowledge-management and analytics tools for hedge funds and consumer companies before starting PixieBrix in 2020. The New York-based company has raised roughly $26M, including a Series A backed by JetBlue Ventures, and has increasingly focused on AI-assisted customer-experience and support workflows.