customer-communication
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CitNOW taught car dealers to show. Now it wants them to remember.
A personalised video can explain a repair. CitNOW Group is betting that connected software can keep the whole dealership conversation from getting lost.
The $40 Million Bet That a 45-Second Video Can Fix the Least Trusted Room in the Car Business
TruVideo turned a mechanic’s phone camera into a trust machine for dealerships. Now, backed by $40 million, it is trying to turn 80 million videos into the operating data layer for every business where seeing is believing.
Podium
The Utah company that started by helping tire shops collect Google reviews now sells local businesses an AI Employee that never sleeps, never forgets to follow up, and books the appointment while the owner is under a car.
respond.io
Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns.
Userlike vs HelpCrunch: Two Bets on the Live Chat Box
One built its whole pitch on German servers and GDPR. The other bet on an all-in-one inbox with honest per-agent pricing. Here is how the two live chat platforms actually differ.
HelpCrunch
A bootstrapped team from Ukraine built a customer-support suite that does what Intercom does, minus the bill that grows every time a customer says hello.
Chatra
The bootstrapped live chat tool that helped 45,000 online stores talk to their customers - and turned a failed jeans startup into a multimillion-dollar exit.