customer-360
(7)
Churn360
The AI customer success platform Kovai.co built to fight churn - launched in 2023, retired in 2024, and a candid lesson in how hard the customer success market is to crack.
Verato
Verato is a healthcare-focused identity data company that helps organizations answer a deceptively hard question: who is who? Founded in 2012 and based in McLean, Virginia, Verato pioneered Referential Matching - a technique that compares fragmented records against a proprietary reference database spanning the U.S. population with up to 30 years of historical demographic data. Its cloud platform, now sold as Verato MDM Cloud, links and cleans patient and member records across hospitals, health systems, payers, life sciences firms, and government agencies, reducing duplicate records, claims denials, and safety risks while enabling a single 360-degree view of each person.
K2view
K2view is an enterprise data company founded in 2009 and headquartered in Yokneam, Israel, with US operations in Texas. Its patented Data Product Platform is built on a proprietary micro-database technology that organizes fragmented enterprise data by business entity - a customer, order, product or loan - so each entity's data lives in its own encrypted, real-time, individually managed database. The approach powers data integration, test data management, data masking, synthetic data generation and, increasingly, AI-ready data pipelines that ground large language models and AI agents. K2view serves large enterprises in telecom, banking, healthcare, insurance and retail, including AT&T, Verizon, Vodafone and BBVA, and has raised roughly $43 million in funding.
Amperity
Amperity is a Seattle-based enterprise software company that builds an AI-powered customer data platform. Its patented machine-learning identity resolution engine, Stitch, unifies fragmented customer records from disparate sources - email, phone, address, loyalty and device IDs - into a single, accurate view of each customer. Founded in 2016 by Kabir Shahani and Derek Slager, Amperity helps global consumer brands like Alaska Airlines, DICK'S Sporting Goods, and Wyndham turn messy data into reliable profiles, predictive insights, and activation across marketing, analytics, and AI. The company reached unicorn status in 2021 with a $100M Series D and has since pivoted toward an AI-first, lakehouse-native architecture that runs directly inside Databricks and Snowflake.
TigerGraph
TigerGraph is a Redwood City-based software company building a native, massively parallel graph database and analytics platform designed to find patterns across deeply connected data in real time. Founded in 2012 by Dr. Yu Xu, it powers fraud detection, anti-money laundering, customer 360, recommendation engines and, increasingly, the relationship-intelligence layer behind enterprise AI and GraphRAG. Its cloud-native platform, TigerGraph Savanna, lets organizations query trillions of edges with the GSQL query language across AWS, Azure and Google Cloud.
Hightouch
Hightouch is a San Francisco-based B2B SaaS company that pioneered Reverse ETL and built the leading Composable Customer Data Platform (CDP). Founded in 2018 by Tejas Manohar, Josh Curl, and Kashish Gupta - all alumni of Segment - Hightouch lets companies activate their warehouse data directly into 250+ business tools like Salesforce, Braze, and Google Ads without copying data to a separate CDP. Since launching AI Decisioning in 2024, Hightouch has evolved into an agentic marketing platform, helping brands like Warner Music Group, Chime, PetSmart, and Spotify orchestrate personalized customer journeys using live warehouse data. The company reached $100M ARR and a $2.75B valuation in April 2026, backed by Goldman Sachs, Bain Capital Ventures, and Sapphire Ventures.
Tredence Inc.
Tredence is a data science and AI engineering firm built around a single, stubborn idea: most analytics projects die in the gap between insight and action. The 'last-mile' is the company's organizing obsession - bridging dashboards and decisions for the world's largest retailers, CPGs, healthcare and telecom companies through industry accelerators, ML platforms and a deep alliance with Databricks.