QueryPal is a San Francisco-based enterprise AI company building agentic customer-support software that resolves tickets rather than just deflecting them. Founded by Dev Nag - the former founder and CTO of Wavefront (acquired by VMware) - the company turns a company's existing documentation, past tickets and internal systems into an AI layer that drafts email replies, powers self-serve chat and autonomously resolves issues, while keeping SOC 2 Type II and GDPR-grade security. Originally launched as CtrlStack with $5.2M in seed funding co-led by Sequoia Capital and Engineering Capital, QueryPal pitches itself as 'the human knowledge layer for secure AI.'
Dev Nag is the founder and CEO of QueryPal, a San Francisco AI company rebuilding the economics of customer support with agentic automation. A serial founder with deep machine-learning roots, he earlier created Wavefront, the real-time cloud monitoring platform acquired by VMware in 2017, where he went on to launch VMware's flagship AIOps product. He also founded the observability startup CtrlStack, backed by Sequoia Capital and Engineering Capital. Before founding companies he was an engineer at Google, PayPal, and eBay and the founding engineer at securities-trading platform GLMX. Stanford-trained in both mathematics and psychology, he holds more than a dozen AI and security patents and authored one of the most widely read beginner tutorials in deep learning, 'GANs in 50 lines of code.'