PricingLoginTell your story
Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

csm

(4)
AllCompaniesPeopleStoriesProducts
Company
UpdateAI
Ai · Saas · Enterprise

UpdateAI

The AI notetaker that turned every customer call into a searchable, actionable record - and quietly became the brain behind Gainsight's push into agentic AI.

updateai · update.aiRead →
Company
Skalin
Ai · Saas · Enterprise

Skalin

Skalin brings together all your customer data, makes sense of it with AI, and gives your team the clarity to protect revenue and grow accounts.

customer-success · customer-success-platformRead →
Company
Halo Service Solutions
Saas · Enterprise · Ai

Halo Service Solutions

Two IT-support engineers in Suffolk built a ticketing tool for their own clients. Thirty years later it undercuts ServiceNow by two-thirds, runs profitably without a penny of outside money, and has turned down a $2bn offer.

itsm · psaRead →
Company
Cast.app
Ai · Saas · Enterprise

Cast.app

Automate your Customer Success. Drive onboarding, usage, & adoption. Minimize account & revenue churn. Influence renewals & revenue expansion. Stream referrals from promoters. Scale without scaling teams.

customer-success · ai-agentsRead →