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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
DelightChat Wants Your WhatsApp Inbox to Actually Make Money
Saas · Ecommerce · Developer Tools

DelightChat Wants Your WhatsApp Inbox to Actually Make Money

Built by two Shopify plugin veterans, DelightChat is the omnichannel helpdesk trying to out-simple Chatwoot, Crisp and tawk.to for D2C brands who live inside WhatsApp.

delightchat · whatsappRead →
Story
Live Chat Software Split Into Four Tribes That Won't Merge
Saas · Enterprise · Developer Tools

Live Chat Software Split Into Four Tribes That Won't Merge

Sprinklr, ProProfs, WATI and Crisp all sell conversations with customers. They have almost nothing else in common - and that tells you where support software is heading.

live-chat · customer-supportRead →