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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

convenience-retail

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Legend
Elaine Kanak Is Turning the Gas Pump Into a Customer Interface
Executive · Operator

Elaine Kanak Is Turning the Gas Pump Into a Customer Interface

Vontier's first enterprise CMO has an unusual brief: make a sprawling portfolio of pumps, payments, chargers, software, and repair tools feel like one useful system. Her method starts with the ordinary moments drivers barely notice.

elaine-kanak · vontierRead →
Legend
Ray Harrison
Executive · Operator · Advisor

Ray Harrison

After three decades in retail, Ray Harrison still begins with the same question: what will make the next stop easier, friendlier and worth repeating? His route from store director to Yesway's senior team explains why the answer lives in both the data and the aisle.

ray-harrison · yeswayRead →
Legend
Rob Chumley
Executive · Operator · Investor

Rob Chumley

At Murphy USA, the former 7-Eleven innovation chief is turning millions of hurried fuel stops into a practical laboratory for loyalty, payments and customer experience.

rob-chumley · murphy-usaRead →