Hyland is a Westlake, Ohio software company that helps large organizations capture, manage, and act on their unstructured content - the contracts, claims, patient charts, and forms that pile up in every enterprise. Built around its flagship OnBase platform and bolstered by acquisitions like Alfresco and Nuxeo, Hyland has spent three decades turning document chaos into automated workflows. Today it is repositioning around the Content Innovation Cloud, layering AI agents and intelligent document processing on top of the content services its 4,000-ish employees have sold to healthcare systems, banks, insurers, and governments worldwide.
Jitesh S. Ghai is the President and CEO of Hyland, the Thoma Bravo-owned content services and intelligent automation company based in Westlake, Ohio. A University of Waterloo electrical engineer who began his career building hardware, Ghai spent 14 years at Informatica reshaping it into a cloud and AI leader before stepping into Hyland's top job in May 2024 to push the firm deeper into agentic AI and unstructured content.