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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

consumer-trust

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Legend
Eric Sheinkop Is Betting the Internet Will Tire of Guessing
Founder · Executive · Author

Eric Sheinkop Is Betting the Internet Will Tire of Guessing

A teenage record-label founder stumbled into royalties, helped independent musicians reach Coca-Cola, and then carried the same argument into online shopping: expertise should travel farther than fame.

eric-sheinkop · the-desire-companyRead →
Company
SmartCustomer
Saas · Consumer · Marketplace

SmartCustomer

SmartCustomer (formerly Sitejabber) is a San Francisco reviews platform that helps buyers spot trustworthy online businesses and helps businesses collect, manage, and surface authentic customer reviews. Born in 2007 out of a National Science Foundation grant to fight online fraud, it has grown into a two-sided marketplace of trust - said to have helped 200M+ buyers and gathered more than 25M reviews across 140K+ businesses - and now positions verified reviews as fuel for AEO/GEO visibility in AI answer engines like ChatGPT.

online-reviews · reputation-managementRead →