concierge-software
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Founder · Operator · Executive
Max Porterkhamsy Put the Concierge Desk in a Checkout Flow
A childhood barbecue-sauce seller became a chef, a concierge, and then the founder of Epicurate. His six-year lesson: luxury feels personal out front because somebody has made the machinery disappear out back.
max-porterkhamsy · epicurateRead →
Marketplace · Saas · Consumer
Epicurate Turned Vacation-Rental Concierge Chaos Into a Booking Engine - Then Journey Bought It
A former Le Bernardin cook saw luxury concierges running on email chains and memory. Six years later, his provider-first marketplace powered experiences across more than 12,000 homes - and became Journey's route into the moments beyond the room.
hospitality-tech · private-chefsRead →
Saas · Enterprise · Media
The Company That Beached an iPad in the Wynn Two Weeks After Apple Shipped It
A three-person shop in Mill Neck, New York has been quietly running the wine lists and room-service screens of some of the world's most expensive hotels for two decades. Here is how a first-mover bet on the iPad turned into a durable niche.
hospitality-technology · guest-experienceRead →