PricingLoginNewsroom
Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

clay-bavor

(2)
AllCompaniesPeopleStoriesProducts
Story
Sierra Charges Only When Its AI Agents Actually Fix Your Problem
Ai · Saas · Enterprise

Sierra Charges Only When Its AI Agents Actually Fix Your Problem

Bret Taylor and Clay Bavor built a customer-service company that bills per resolution, not per seat. Two years in, it is worth $15.8 billion and runs support for 40% of the Fortune 50.

sierra · sierra-aiRead →
Company
Sierra
Ai · Enterprise · Saas

Sierra

Sierra is a San Francisco AI company building conversational agents that handle customer interactions for enterprises. Founded by Bret Taylor and Clay Bavor in 2023, it serves more than 40% of the Fortune 50 and was last valued at $15.8 billion after a $950M Series E in May 2026.

ai-agents · conversational-aiRead →