capacity
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James Ramey and the trouble with starting over
From DeviceBits to Refactory, James Ramey has kept returning to a small indignity of modern life: explaining the same problem twice. His latest chapter brings that pursuit into Capacity.
Mike Mixon Bet the Business on the Message People Actually Read
Before business texting became an obvious piece of customer service, Mike Mixon built a company around one stubborn observation: people answer texts. The bet carried Textel from St. Louis startup to a 1,700-customer acquisition - and placed its revenue-minded co-founder inside Capacity's larger AI story.
Fang Cheng
Fang Cheng is a serial founder who builds AI that actually answers the question. She co-founded Touchco (acquired by Amazon, became the Kindle), founded Linc (acquired by Capacity in 2024), served as SVP & GM of Retail CX Automation at Capacity, and is now building a stealth venture focused on agentic commerce for restricted wallets.