The Lender That Wanted Its Customers to Leave - And Made Paying Them Effortless

A PayNearMe case study detailing how First Texas Auto Credit, a Texas-based independent auto finance company focused on helping borrowers rebuild credit, used the PayXM payment experience platform to grow autopay enrollment from 4.8% to 18% - a 275% increase - over nine months. By embedding Smart Link one-click payment links in text messages and offering debit, Apple Pay and cash-at-retail options, the lender pushed self-service payments past 55% of all transactions while reducing the load on its lean support team.