Group 1 Automotive built a $22.6 billion business by treating the dealership as the beginning of a relationship, not the end of a sale. Its real engine sits behind the showroom door: service bays, parts counters, finance desks and a digital platform designed to keep drivers in the network.
Ford put America on wheels by mastering the moving line. Its next act is harder: turning trucks, fleet data, finance and software into one business without pricing ordinary drivers out of the future.