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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

artificial-solutions

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Story
Teneo.ai Bet 25 Years on Zero Hallucinations
Ai · Enterprise · Saas

Teneo.ai Bet 25 Years on Zero Hallucinations

The Stockholm firm behind Elbot and 17,000 live AI agents says it can automate contact centers without the guesswork. The catch: it has to survive its own cash crunch first.

teneo.ai · conversational-aiRead →
Story
Teneo.ai Was Doing Agentic AI Before It Had a Name
Ai · Enterprise · Saas

Teneo.ai Was Doing Agentic AI Before It Had a Name

The Swedish company behind a Loebner-winning chatbot now runs more than 17,000 AI agents for the likes of Telefonica and Swisscom - and finds itself at a crossroads as cash-rich rivals like Uniphore reshape the market it helped invent.

teneo.ai · artificial-solutionsRead →
Story
Teneo.ai Bets the Contact Center on Boring, Reliable AI
Ai · Enterprise · Saas

Teneo.ai Bets the Contact Center on Boring, Reliable AI

While Zendesk rewires customer service around outcome-priced AI agents, Sweden's Teneo.ai is chasing the same market with a different promise: 99% accuracy, no LLM output reaching your customers, and voice bots that answer millions of calls a month.

teneo · conversational-aiRead →