Jim Douglas

Jim Douglas is a five-time CEO and seasoned enterprise technology executive now leading Luciq (formerly Instabug) as it pioneers the category of Agentic Mobile Observability. With over 30 years of executive experience — including transforming Wind River from a flat-growth embedded software company into a half-billion-dollar enterprise — Douglas brings a rare combination of go-to-market expertise and operational scale to a startup that counts DoorDash, T-Mobile, Verizon, and Disney among its customers. Appointed CEO in February 2025, he oversaw Instabug's September 2025 rebrand to Luciq.ai, signaling a shift from passive monitoring to AI agents that autonomously detect, diagnose, and fix mobile app issues.