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Connectly is a San Francisco AI startup that turns WhatsApp, Instagram, SMS and RCS threads into a real sales channel. Its Sofia AI agent talks to shoppers in natural language, recommends products, recovers carts, and hands off to humans when needed. The company raised a $20M Series B led by Alibaba in September 2024 and works with retailers and consumer brands across Latin America, the US, and Asia.

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conversational commercewhatsapp businessai chatbotsmessagingcustomer engagementsofia ai