ai-support-agent
(3)
Featurebase
Support your customers with AI, collect feedback, and announce product updates - all with one tool.
Six Help Desks, One Fight Over Who Pays for the AI
SolarWinds, Supportbench, Intercom, TOPdesk, Vision Helpdesk and BMC are chasing the same support ticket in 2026 - but the price you see is rarely the price you pay once the AI meter starts running.
Wati
Wati is an AI-powered customer engagement platform built on the WhatsApp Business API. Founded in 2020, it gives small and medium businesses a low-code way to run marketing, sales, and support conversations at scale - a shared team inbox, no-code chatbot builder, broadcast campaigns, and AI support agents trained on a company's own documents. Wati serves more than 16,000 businesses across 100+ countries and is backed by Tiger Global, Sequoia, DST Global, and Shopify.